Shipping policy

Shipping Policy

Favorita Home ships worldwide, and shipping is free on every order — there is no minimum spend and no surprise fee at checkout.

Order processing

Orders are prepared and dispatched within 1–3 business days. Orders placed on weekends or public holidays are processed on the next business day. During sale periods and peak seasons, processing can take an extra day or two.

Delivery time

Once dispatched, delivery typically takes 7–14 business days, depending on your destination and local carrier. Delivery estimates are not guarantees and can be affected by customs clearance, weather, and carrier volumes.

If an order contains several items, they may be shipped separately and arrive on different days at no extra cost to you.

Shipping cost

Standard shipping is free to all destinations we serve. Any duties, import taxes, or customs fees charged by the destination country are not included and are the responsibility of the recipient.

Tracking your order

You will receive a confirmation email when your order is placed and a second email with a tracking number when it ships. Tracking information can take 24–72 hours to become active after dispatch. Your tracking link will be included in your shipment confirmation email.

Shipping addresses

Please double-check your shipping address before completing checkout. Favorita Home is not responsible for delays, misdeliveries, or lost packages caused by incorrect or incomplete address information. If you spot a mistake, email us immediately at favoritahomeofficial@gmail.com — we can usually correct the address before the order is dispatched.

Delays

Occasionally, deliveries are delayed by weather, customs inspections, or carrier backlogs. These delays are outside our control, but we will always help you chase a parcel. Contact us if your order has not arrived within 21 business days of dispatch.

Lost or damaged parcels

If your parcel is confirmed lost in transit or arrives damaged, email us within 7 days of the delivery date (or expected delivery date) with your order number and photos where relevant. We will send a replacement or issue a full refund.

Undeliverable and returned parcels

If a parcel is returned to us because it was unclaimed, refused, or addressed incorrectly, we will contact you to arrange reshipment or a refund of the product price.

Questions

Email favoritahomeofficial@gmail.com — we reply within 24–48 hours, Monday to Friday.