Shipping policy
Shipping Policy
At Mellow, we strive to deliver your order as quickly and safely as possible.
Order Processing
- Orders are processed within 1–3 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time
Estimated delivery times:
- United States: 3–7 business days
- Canada: 5–10 business days
- International: 7–15 business days
Shipping times are estimates and may vary depending on destination and carrier conditions.
Tracking Information
Once your order has been shipped, you will receive an email containing your tracking number.
Shipping Delays
Occasionally, delays may occur due to weather, customs inspections, or carrier issues. We appreciate your patience and understanding.
Incorrect Address
Please ensure your shipping address is accurate before placing an order. Mellow is not responsible for delays or lost packages caused by incorrect shipping information.